technician side 1 - download redmin vpn and create account 2- share ip - redmin name and psw to clint 3-install usbredirector technician open and select port press connect usb device after complete work disconnect usb device customer side open redmin and join network name and psw open usbredirector 1.9.7 and enter ip addres of technician press connect plugin device to mobile wait for the technician for confirm done done happy clint ending